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Returns

REPAIRS, EXCHANGES & REFUNDS POLICY.

In accordance with the Fair Trades Act 1974 and Consumer Affairs, the following conditions apply.

Repairs, Exchanges or Refunds will only be given if the product;

  • Is faulty or defective and you were not aware of it when you bought it
  • Does not do the job we led you to believe it would do
  • Does not match the sample you were shown
  • Was not as described on the box or in an advertisement.

Exchanges or Refunds will not be given if

  • You cannot prove that you bought it here (eg. You don't have a receipt)
  • You simply changed your mind about your purchase
  • You have damaged the goods you bought
  • You knew or should have known about a fault when you bought the goods (eg. Factory seconds)

PLEASE NOTE: A 20% restocking fee may apply to goods, not returned in original condition or without a fault!!